Below you will find this seller's shipping and returns policy.
Customer service: customer@shopunderstatement.com en sauwah@understatement.se
View the terms and conditions of this seller.
This seller ships from Sweden.
Are you not entirely sure about your order? At Understatement you have a 14 day reflection period. As soon as your returned order has been received in good order by Understatement, you will be credited the amount of the return by Shop Like You Give a Damn.
Please note that returns can only be accepted if the product has not been worn, the labels are still attached and the product is returned in the original packaging.
Returns
Due to hygiene reasons panties and bikini bottoms cannot be returned.
Register your return via the Understatement return portal. Enter the order number you received from Understatement - not the order number starting with #SLYGaD - and download the return label. Print it out, stick it on your package and send it back to Understatement.
Please note: this return label costs money
How do I log in to this seller's return portal?
- Use the order number from Understatement EU here - not our order number that always starts with #SLYGaD.
- Log in using the email address listed in your order confirmation, ending with @shoplikeyougiveadamn.com.
Exchanges
If you wish to exchange your item for a different size, color or other product, follow the return steps above and place a new order on Shop Like You Give a Damn.